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About ICA

Please Take a Few Minutes to Learn Our Story, Vision and Mission

How ICA Came About

The International Caregivers Association (ICA) was founded in 2009 by Dr. Ethelle Lord, who realized there was a major systemic problem in dementia care after dedicating over 20 years as a caregiver for her husband. What started as Dr. Lord’s vision grew into a global coalition of compassionate change agents committed to implementing the groundbreaking Transactional Dementia Intelligence (TDI) Model. This revolutionary new paradigm puts compassion and partnership at the center of care.

After grieving the loss of her husband in June 2020, Dr. Lord was inspired to re-evaluate ICA’s direction. She saw an opportunity to draw from her intimate caregiving journey and create an innovative model that would overhaul the status quo. The TDI Model represents the culmination of Dr. Lord’s professional pedigree and personal insights gained from walking alongside her husband each step of his dementia journey. Her doctorate in Organizational Leadership also informs ICA's systemic, team-based approach.

Dementia Altered State-1

Our Mission

We envision a world where dementia patients and families receive specialized, dignified care focused on understanding and preserving personhood. Our mission is to transform standards of care by training staff in the TDI Model’s compassion-centered techniques. We bridge communication gaps through formalized partnerships between patients, caregivers, and coaching teams.

At ICA, we aim to change perceptions, improve training, and spread implementation of the TDI Model. We advocate for the over 55 million people living with dementia globally. Our goal is to fill the gaps in traditional dementia care models with a holistic new framework centered on compassion, partnership and humanity.

How You Can Engage with ICA

We welcome diverse perspectives from professionals, caregivers, and anyone passionate about advancing dementia care. Partner with us to implement TDI Model training and certification at your organization.

Become a Dementia Coach to provide hands-on guidance to caregivers. Or get involved as a donor or advocate to help spread our mission. Your acts of compassion and partnership are vital to creating the dignified, inclusive world we envision.

ICA Leadership Team

The TDI Model. A New Global Standard for Dementia Care.